itgo

Privacy Policy

Privacy Policy


This Privacy Policy (the "Policy") explains the way of treatment of the information which is provided or collected in the websites on which this Policy is posted. In addition the Policy also explains the information which is provided or collected in the course of using the applications of the Company which exist in the websites or platforms of other company.

 

 

Through this Policy, the Company regards personal information of the users as important and inform them of the purpose and method of Company's using the personal information provided by the users and the measures taken by the Company for protection of those personal information.

 

 

This Policy will be effective on the   1st day of   May, 2014 and, in case of modification thereof, the Company will make public notice of it through posting it on the bulletin board of Company's website or individual notice through sending mails, fax or e-mails).

 

 

1.  Information to be collected and method of collection

 

(1)  Personal information items to be collected

 

Personal information items to be collected by the Company are as follows:

 

 

  Information provided by the users

 

The Company may collect the information directly provided by the users.

 

[ 'personal information items' in Appendix <1-1> of Personal Privacy Policy]

 

 

  Information collected while the users use services

 

Besides of information directly provided by the users, the Company may collect information in the course that the users use the service provided by the Company.


[ 'personal information items' in Appendix <1-2> of Personal Privacy Policy]

 

 

(2)  Method of collection

 

The Company collects the information of users in a way of the followings:

 

[ 'method of collection' in Appendix <2>of Personal Privacy Policy]

 

 

2.  Use of collected information

 

The Company uses the collected information of users for the following purposes:

 

[ 'use of collected information' in Appendix <3>of Personal Privacy Policy]

 

 

The Company agrees that it will obtain consent from the users, if the Company desires to use the information other than those expressly stated in this Policy.

 

 

3.  Sharing collected information

 

Except for the following cases, the Company will not share personal information with a 3rd party:

 

  when the Company shares the information with its affiliates, partners and service providers;

 

['sharing of collected information' in Appendix <4-1>of Personal Privacy Policy]

 

 

  when the users consent the sharing in advance;

 

[ 'sharing of collected information' in Appendix <4-2>of Personal Privacy Policy]

 

 

  when the sharing is required by the laws

 

-    if required to be disclosed by the laws and regulations; or


-    if  required  to  be  disclosed  by  the  investigative  agencies  for  detecting  crimes  in accordance with the procedure and method as prescribed in the laws and regulations

 

4.  Users' right to access and option

 

The users or their legal representatives, as main agents of the information, may exercise the

following options regarding the collection, use and sharing of personal information by the Company:

 

 

  exercise right to access to personal information;

 

  make corrections or deletion;

 

  make temporary suspension of treatment of personal information; or

 

  request the withdrawal of their consent provided before

 

 

If, in order to exercise the above options, you, as an user, use the menu of 'amendment of member information of webpage or contact the Company by using representative telephone or sending a document or e-mails, or using telephone to the responsible department (or person in charge of management of personal information), the Company will take measures without delay: Provided that the Company may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.

 

 

5.  Security

 

The Company regards the security of personal information of uses as very important. The company constructs the following security measures to protect the users' personal information from any unauthorized access, release, use or modification

 

[ 'security measures' in Appendix <6>of Personal Privacy Policy]

 

 

6.  Protection of personal information of children

 

In principle, the Company does not collect any information from the children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction. The website, products and services of the Company are the ones to be provided to ordinary people, in principle. The website or application of the Company has function to do age limit so that children cannot use it and the Company does not intentionally collect any personal information from children through that function.


 

(Additional procedure for collecting personal information from children) However, if the Company collects any personal information from children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction for the services for unavoidable reason, the Company will go through the additional procedure of the followings for protecting that personal information of children:

 

 

  obtain consent from the parents or guardian of children so as to collect personal information of children or directly send the information of products and services of the Company

 

  give the parents or guardian of children a notice of Company's policy of privacy protection for children including the items, purpose and sharing of personal information collected

 

  grant to legal representatives of children a right to access to personal information of that children/correction or deletion of personal information/temporary suspension of treatment of personal information/ and request for withdrawal of their consent provided before

 

   limit the amount of personal information exceeding those necessary for participation in online activities

 

 

7.  Modification of Privacy Protection Policy

 

The Company has the right to amend or modify this Policy from time to time and, in such case, the Company will make a public notice of it through bulletin board of its website (or through individual notice such as written document, fax or e-mail) and obtain consent from the users if required by relevant laws.

 

 

8.  Others

 

[Option to select 'data transmission' in Appendix <7> of Personal Privacy Policy]

 

[Option to select 'sites and service of 3rd party' in Appendix <8> of Personal Privacy Policy]

 

[Option to select 'guidelines for residents in Korea' in Appendix <10> of Personal Privacy Policy]

 

 

 

9.     Responsible department of Company

 

The Company designates the following department and person in charge of personal information in order to protect personal information of customers and deal with complaints from customers:

 

  Department responsible for privacy protection and customer service : Personnel Team

  Address : 302-404, Ssangyong technopark 3cha, 397, Seokcheon-ro, Bucheon-si, Gyeonggi-do, Rep. of Korea

  Tel.: 82-32-624-2083

  E-mail: itgo@itgocorp.com

 

 

The latest update date:  Oct, 2020


 

Appendix of Privacy Policy

 

 

<1-1> Items of personal information

 

Title of service

Items to be collected(examples)

 

Internet membership service

     Name,  email  address,  ID,  telephone  number,  address,  national  information,

encoded identification information (CI), identification information of overlapped membership (DI)

 

   For minors, information of legal representatives (name, birth date, CI and DI of legal representatives)

 

 

Online payment service

   Name, address, telephone number, and email address

 

   Payment information including account number and card number

 

   Delivery information including delivery address, name and contact information of recipient

 

   Information of bid, purchase and sales

 

Social network service

    Name,  email  address,  ID,  telephone  number,  address,  national  information,

address list (acquaintance)

 

   Information of place of taking pictures and date of creation of files

 

   Information of service use of members such as the type of contents watched or used by members, frequencies and period of activities of members

 

 

<1-2> Items of personal information

 

Lists

Items to be collected(examples)

Equipment

information

Equipment identifier, operation system, hardware version, equipment set-up

and telephone number

Log information

Log data, use time, search word input by users, internet protocol address,

cookie and web beacon

Location information

Information  of  device  location  including  specific  geographical  location

detected through GPS, Bluetooth or Wi-Fi (limited to the region permissible under the laws)


 

 

 

<2> Method of collection

 

   webpage, written form, fax, telephone calling, e-mailing, tools for collection of created information

 

  provided by partner companies

 

 

<3> Use of collected information

 

  Member management and identification

 

  To detect and deter unauthorized or fraudulent use of or abuse of the Service

 

  Performance of contract and service fee settlement regarding provision of services demanded by the users

 

  Improvement of existing services and development of new services

 

  Making notice of function of company sites or applications or matters on policy change

 

  To help you connect with other users you already know and, with your permission, allow other users to connect with you

 

  To make statistics on member’s service usage, to provide services and place advertisements based on statistical characteristics

 

  To provide information on promotional events as well as opportunity to participate

 

  To comply with applicable laws or legal obligation

 

   Use of information with prior consent of the users (for example, utilization of marketing advertisement)

 

 

 

 

 

<4-1> Sharing of collected information

- When the Company's affiliates, partners and service providers carry out services such as bill payment, execution of orders, products delivery and dispute resolution (including disputes on payment and delivery) for and on behalf of the Company

 

 

<4-2> Sharing of collected information

 

- when the user selects to be provided by the information of products and services of certain companies by sharing his or her personal information with those companies

 

- when the user selects to allow his or her personal information to be shared with the sites or platform of other companies such as social networking sites

 

- other cases where the user gives prior consent for sharing his or her personal information

 

 

<5> Security measures

 

  Encryption of personal information

 

-    Transmit users' personal information by using encrypted communication zone

-    Store important information such as passwords after encrypting it

 

  Countermeasures against hacking

 

-    Install a system in the zone the external access to which is controlled so as to prevent leakage or damage of users' personal information by hacking or computer virus

 

  Establish and execute internal management plan

 

  Install and operate access control system

 

  Take measures to prevent forging or alteration of access record

 

 

<6> Data transmission

 

Considering it engages in global businesses, the Company may provide the users' personal information to the companies located in other countries for the purpose as expressly stated in this Policy. For the places where the personal information is transmitted, retained or processed, the Company takes reasonable measures for protecting that personal information.

 

 

(If used in the US, additional security measures may be available) In addition, when the personal information obtained from the European Union is used or disclosed, the Company may have to comply with safe harbor principle as required by the Commerce Department of USA, take other measures or obtain consent from users so far as those complies with the regulations of EU so as to use a standardized agreement provision approved by  executing organizations of EU or securing proper safe measures.

 

 

<7> 3rd party's sites and services

 

The website, product or service of the Company may include the links to the ones of a 3rd party and the privacy protection policy of the site of 3rd party may be different. Thus, it is required for the users to check additionally that policy of a 3rd party site linked to the site of the Company.

 

 

<8> Guide for users residing in Korea

 

The Company guides several additional matters to be disclosed as required by the information network laws and personal information protection laws in the Republic of Korea as follows:

 

 

(1)  Information collected

 

The items collected by the Company are as follows:

 

  Examples of required information

 

Title of service

Items to be collected(examples)

 

Internet membership service

Name,  email  address,  ID,  telephone  number,  address,  national  information,

encoded identification information (CI), identification information of overlapped membership (DI)

 

For minors, information of legal representatives (name, birth date, CI and DI of
legal representatives)

 

Online payment service

Name, address, telephone number, and email address

 

For payment with credit card : name of card company, number and expiration of card

 

For small sum payment charged on the mobile phone: mobile phone number,

 

 

payment approval number

 

For payment by remittance: name of bank, account number and password of account

 

For deposit without a bankbook: name of remitter, contact information

 

Delivery information including delivery address, name and contact information of recipient

 

Information of bid, purchase and sales

 

 

Social network service

Name,  email  address,  ID,  telephone  number,  address,  national  information,

address list (acquaintance)

 

Information of place of taking pictures and date of creation of files

 

Information of service use of members such as the type of contents watched or used by members, frequencies and period of activities of members

In the course of using services, the information as described below may be created and collected:

 

Information  of  devices  (equipment/device  identifier,  operation  system,  hardware  version, equipment set-up and telephone number)

 

Log information (Log data, use time, search word input by users, internet protocol address, cookie and web beacon)

 

Location  information  (Information  of  device  location  including  specific  geographical  location detected through GPS, Bluetooth or Wi-Fi)

 

Other created information

 

 

  Examples of optional items

 

The user may reject the collection and use of optional items and, even in case of rejection, there is no limit on use of services

 

Purpose of

collection

Items to be collected(examples)

User analysis

The reason for membership, occupation, marriage status, wedding anniversary,

interest category and SNS account information

Provision of

customized ad

Contents and result of marketing activities and event participation

Delivery of

Information provided by the users regarding execution, maintenance, execution,

 

urgent notice

management of other agreements and event participation

Marketing

Preference, advertisement environment, visited pages regarding service use of

users

 

 

  Additional procedure for collection of sensitive information

 

If collection of sensitive information is indispensable, the Company may collect it by going through lawful procedure in accordance with relevant laws and regulations. The sensitive information which may be collected by the Company is as follows:

 

 

Thoughts and belief

 

Membership of and withdrawal from labor union or political party

 

Political opinions

 

Information of health and sexual life

 

Genetic information obtained from the result of gene test

 

Information of criminal record including announcement, exemption and suspension of sentences, care and custody, protective custody, treatment and custody, probation, lapse of suspension of sentence and cancellation of suspension of execution.

 

 

(2)  Commission for collected personal information

 

In commissioning process of personal information, in order to secure safety of personal information , the Company supervises and ensure to expressly state in the agreement with subcontractors so that those subcontractors will safely process personal information by strictly complying  with  directions  regarding  personal  information  protection,  keeping  personal information secret, not disclosing it to a 3rd party and being liable for accidents and returning or destructing personal information upon termination of the commission or process.

 

 

(3)  Details of provision of personal information to 3rd party

 

Except for the following cases, the Company does not disclose or provide personal information of the users to a 3rd party:

 

 

(4)  Period for retention and use of personal information

 

In principle, the Company destructs personal information of users without delay when: the purpose of its collection and use has been achieved; the legal or management needs are satisfied; or users request: Provided that, if it is required to retain the information by relevant laws and regulations, the Company will retain member information for certain period as designated by relevant laws and regulations. The information to be retained as required by relevant laws and regulations are as follows:

 

 

 

 

 

 

(5)  Procedure and method of destruction of personal information

 

In principle, the Company destructs the information immediately after the purposes of its collection and use have been achieved without delay: Provided that, if any information is to be retained as required by relevant laws and regulations, the Company retain it for the period as required by those laws and regulations before destruction and, in such event, the personal information which is stored and managed separately will never be used for other purposes. The Company destructs: hard copies of personal information by shredding with a pulverizer or incinerating it; and delete personal information stored in the form of electric file by using technological method making that information not restored.

 

 

(6)  Technical, managerial and physical measures for protection of personal information

 

In order to prevent the loss, theft, leakage, alteration or damage of personal information of the users, the Company takes technical, managerial and physical measures for securing safety as follows:

 

 

 

Items

Examples

 

 

Technical measures

   Utilize security servers for transmitting encryption of personal information

 

   Take measures of encryption for confidential information

 

   Install and operate access control devices and equipments

 

   Establish and execute internal management plan

Managerial

measures

   Appoint a staff responsible for protecting personal information

 

 

   Provide education and training for staffs treating personal information

 

   Establish and execute internal management plan

 

   Establish rules for writing passwords which is hard to be estimated

 

    Ensure safe storage of record of access to personal information processing system

 

    Classify the level of authority to access to personal information processing system

 

 

Physical measures

    Establish and operate the procedure for access control for the facilities for

storing personal information

 

   Store documents and backing storage containing personal information in safe places which have locking device

 

 

(7)  Staff responsible for managing personal information

 

The staff of the Company responsible for managing personal information is as follows:

 

      Name of staff responsible for managing personal information: J.W Jeong

      Dept. : ITGO

      Tel. : 82-32-624-2083

      Contact : 82-32-624-2083

 

 

The date of latest update: OCT, 2020